Refund policy
**Return Policy**
At Forever PB & J, we strive to provide our customers with the best shopping experience possible. We understand that there may be occasions when you need to return a purchase, and we want to make that process as easy and transparent as possible. Please read our return policy carefully to understand our guidelines and procedures for returns.
**General Return Policy:**
- You may return items purchased from Forever PB & J within 30 days of the original purchase date.
- To be eligible for a return, the item must be in its original condition, unopened, and with all original packaging and tags.
- Proof of purchase, such as a receipt or order confirmation, is required for all returns.
- Returns are only accepted for items that were purchased directly from [Your Company Name] and not through third-party sellers or other retailers.
**Exclusions:**
- All sales of marked-down items are final. No returns or exchanges will be accepted for items that have been discounted or marked down in price.
- Items that have been used, worn, washed, or damaged by the customer are not eligible for return.
**Return Process:**
1. Contact our Customer Service Team within 30 days of your original purchase date to initiate the return process. You can reach them at PBJForeverSales@gmail.com.
2. Provide your order number, the item(s) you wish to return, and the reason for the return. If applicable, include photos of any damaged or defective items.
3. Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the item(s). Please make sure to include the RA number on the outside of your package.
4. Pack the item(s) securely, along with a copy of the original receipt or order confirmation, and ship it to the address provided in the return instructions.
5. We recommend using a trackable shipping method to ensure that your return is received.
**Refund Process:**
- Once we receive and inspect your returned item(s), we will process your refund within 3 business days.
- Refunds will be issued to the original payment method used for the purchase.
**No Shipping Fees for Returns:**
- Forever PB & J will cover the cost of return shipping for eligible returns within the 30-day return window. Please use the provided return label or follow the return instructions for further details.
We hope that you are satisfied with your purchase from Forever PB & J. However, if you encounter any issues or have questions about our return policy, please don't hesitate to contact our Customer Service Team for assistance.
Thank you for choosing Forever PB & J, and we look forward to serving you again in the future.
At Forever PB & J, we strive to provide our customers with the best shopping experience possible. We understand that there may be occasions when you need to return a purchase, and we want to make that process as easy and transparent as possible. Please read our return policy carefully to understand our guidelines and procedures for returns.
**General Return Policy:**
- You may return items purchased from Forever PB & J within 30 days of the original purchase date.
- To be eligible for a return, the item must be in its original condition, unopened, and with all original packaging and tags.
- Proof of purchase, such as a receipt or order confirmation, is required for all returns.
- Returns are only accepted for items that were purchased directly from [Your Company Name] and not through third-party sellers or other retailers.
**Exclusions:**
- All sales of marked-down items are final. No returns or exchanges will be accepted for items that have been discounted or marked down in price.
- Items that have been used, worn, washed, or damaged by the customer are not eligible for return.
**Return Process:**
1. Contact our Customer Service Team within 30 days of your original purchase date to initiate the return process. You can reach them at PBJForeverSales@gmail.com.
2. Provide your order number, the item(s) you wish to return, and the reason for the return. If applicable, include photos of any damaged or defective items.
3. Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to return the item(s). Please make sure to include the RA number on the outside of your package.
4. Pack the item(s) securely, along with a copy of the original receipt or order confirmation, and ship it to the address provided in the return instructions.
5. We recommend using a trackable shipping method to ensure that your return is received.
**Refund Process:**
- Once we receive and inspect your returned item(s), we will process your refund within 3 business days.
- Refunds will be issued to the original payment method used for the purchase.
**No Shipping Fees for Returns:**
- Forever PB & J will cover the cost of return shipping for eligible returns within the 30-day return window. Please use the provided return label or follow the return instructions for further details.
We hope that you are satisfied with your purchase from Forever PB & J. However, if you encounter any issues or have questions about our return policy, please don't hesitate to contact our Customer Service Team for assistance.
Thank you for choosing Forever PB & J, and we look forward to serving you again in the future.